Terms of Sales
SELLER
HOME 2 Filles is a microenterprise, registered with the RCS of Chalons en Champagne (Marne)
HOME 2 Girls
1 Route de Livry
51400 MOURMELON THE LITTLE
Siret: 81113272900013
Email:Home2filles@outlook.com
All orders on the Site are subject to these General Conditions of Sale. These are likely to be subject to modifications and updates, the conditions applicable to the order of a product by a customer are those in force on the day of the order. These General Conditions of Sale are subject to French law.
OBJECT
The acquisition of a good or a service through this site implies unreserved acceptance by the buyer of these conditions of sale.
These conditions of sale shall prevail over any other general or specific conditions not expressly approved by HOME 2 Filles.
HOME 2 Filles reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer. It is therefore up to the Customer to refer to them during each order validation._cc781905- 5cde-3194-bb3b-136bad5cf58d_ The nullity of a contractual clause does not entail the nullity of the General Conditions of Sale.
THE PRODUCTS AND SERVICES OFFERED
The products and services offered are those listed in the catalog published on the sitehome2filles51.wixsite.com
The descriptions and photographs of the Products sold on the Site are as accurate and as faithful to reality as possible. However, the colors, dimensions, textures and other characteristics of the Products may be altered by the screens or internet browsers used to view them.
These products and services are offered within the limits of available stocks.
In case of unavailability of products after placing the order, the Customer will be informed by email or telephone as soon as possible. HOME 2 Filles will offer him the supply of a similar product at the same price. In the absence of acceptance, and if the payment has already been debited, it will reimburse it within a maximum period of fourteen (14) days.
THE COMMAND
In order to place an order, the Customer undertakes to communicate via the Site, the real and valid information necessary for the performance of the service covered by these GCS. HOME 2 Filles cannot be held responsible for erroneous information transmitted by the Customer resulting in the non-performance of the service covered by these GCS.
The order form contains information on the essential characteristics of each of the products ordered: the price, the means of payment, the delivery methods. The contract is concluded when HOME 2 Filles receives the online order form and once the accuracy of the data relating to the order has been verified.
Confirmation of the order entails acceptance of these conditions of sale, acknowledgment of having perfect knowledge of them and waiver of its own conditions of purchase or other conditions.
All the data provided and the recorded confirmation will constitute proof of the transaction. Confirmation will be worth signing and acceptance of transactions.
The seller will communicate by e-mail confirmation of the registered order.
HOME 2 Filles will be entitled to refuse any order made by a customer with whom there is a dispute relating to the payment of a previous order as well as any order that does not comply with these General Conditions of Sale.
The permanent or temporary unavailability of a product does not in any way engage the responsibility of the Seller and does not entitle the Customer to compensation or damages. After validation of the order by the Seller, the Customer receives a confirmation by e-mail.
No exchange can be made. Following receipt of your return, we will refund the jewelry or issue a credit note valid for 6 months, excluding postage.
PRICES AND TERMS OF PAYMENT
The prices appearing in the catalog are prices including VAT in euros taking into account the VAT applicable on the day of the order; any change in the rate may be passed on to the price of the products or services.
HOME 2 Filles reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.
Payment is made by credit card (CB, Visa, MasterCard, American Express). The Customer's bank card is debited at the time of validation of the order for the full amount and the sums paid can at no time be considered as a deposit or installments.
In the event that the debit of sums owed by the customer proves impossible (opposition, bank refusal, etc.), the order will not be recorded by HOME 2 Filles. The information relating to the Customer's bank card and communicated by him on the Site constitutes authorization for HOME 2 Filles to debit his account for the full amount of his order.
The prices indicated do not include order processing, transport and delivery costs provided that they take place in the geographical areas provided for below.
GEOGRAPHICAL AREA
The online sale of products and services presented on the site is reserved for buyers who reside in France, in the Dom-Tom or in Monaco and for deliveries required in these geographical areas.
In case of delivery of a product outside the territory of the European Union and in the Dom-Tom, the Buyer declares himself the importer of the product and accepts that in such a case HOME 2 Filles may be physically unable to communicate exact information on the total amount of costs relating to customs duties and formalities or import taxes applicable in the country where delivery of the product is requested.
Unless otherwise stated on the site during the ordering process or in the description of the products ordered, HOME 2 Filles undertakes in all cases to deliver the products within a maximum of thirty (30 ) days after the conclusion of the contract with the buyer.
THE DELIVERY
Deliveries are made to the address indicated in the order form.
Packages are shipped within 1 to 3 days.
The risks are borne by the purchaser from the moment the products have left the premises of HOME 2 Filles. In the event of damage during transport, the reasoned protest must be made to the carrier within three days of delivery.
HOME 2 Filles is not responsible for the disappearance of parcels after official deposit recorded by the carrier. Once your package has been declared delivered, our responsibility is no longer engaged. No refund will be made in this case.
The Customer is solely responsible for a lack of delivery due to a lack of indication during the validation of the order.
The Customer must check the condition of the jewelry in his order and notify the carrier (the Post Office or other) of any reservations in the event of a missing or damaged item.
Delivery times vary depending on the delivery method chosen. They are indicated to you on the site when validating the delivery method. HOME 2 Filles undertakes to inform the customer by email of the progress of his order (preparation and dispatch).
Delivery times are only given as an indication; if these exceed thirty days (30) from the order, the sales contract may be terminated and the buyer reimbursed.
For relay point deliveries, the package must be opened and checked before signing.
After the validation by signature of the customer no complaint will be possible.
For any other mode of delivery (carrier, courier etc.) please contact HOME 2 Filles directly, who will do everything possible to satisfy the Customer as far as possible and reasonable.
THE RIGHT OF WITHDRAWAL AND THE TERMS OF RETURN
Buyers, non-professional individuals, benefit from a withdrawal period of fourteen (14) days from receipt of their order to return the product to the seller for reimbursement without penalty, with the exception of shipping costs. initial (note that the return costs are the responsibility of the buyer).
To simplify the exercise of the right of withdrawal, HOME 2 Girls asks customers to notify it by any means. The customer will also be able to contact customer service by e-mail: home2filles@outlook.com for any additional information. On this occasion, the customer must notify by email the return of one or more items. The Products must not have been worn, worn, modified, washed or damaged. Indeed, for reasons of hygiene and health protection, the earrings are not subject to a possible return.
The Products must therefore be returned in perfect condition, complete in their original packaging intact.
HOME 2 Filles reserves the right to refuse reimbursement of the returned Product in the event that the conditions mentioned above are not respected.
Any customs fees related to the return of a product from a foreign country are also the responsibility of the Customer.
HOME 2 Filles strongly advises its customers to return the products by Letter Followed or Colissimo. The Customer also has the option of choosing the carrier of his choice. On the other hand, the costs of return as well as the related risks are the responsibility of the Customer. It is therefore recommended to him to provide proof of this return, which supposes that the products are returned with parcel tracking, or by any other means giving a certain date.
Returned Products must be sent to HOME 2 Filles in a single shipment. HOME 2 Filles reserves the right not to accept items from the same order, returned and shipped at different times.
DEADLINES AND TERMS OF REIMBURSEMENT
If the right of withdrawal is exercised in accordance with the methods and terms indicated above, HOME 2 Filles will take the necessary steps to reimburse any sums already collected for the purchase of the products within fourteen (14) days after receipt and verification of the condition of the products.
In the event that there is no correspondence between the recipient of the products indicated in the order form and the person who made the payment of the sums due for the purchase, the refund of the sum will be made to the person who made the payment. .
Reimbursement will be made by bank transfer, PayPal account or check.
If the customer wishes, a credit note valid for 6 months can be established
GUARANTEE
For any complaints about your order, please contact customer service by email home2filles@outlook.com within a maximum of 72 hours upon receipt of your package.
The warranty no longer applies beyond 30 days from the date of receipt.
All the products supplied by the seller benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code.
Under these guarantees, it may be returned to HOME 2 Filles, which will offer the Customer either to reimburse it or to exchange defective products or products that do not correspond to their order.
All claims or refunds must be made by email to the following address: home2filles@outlook.com
In order to ensure rapid and quality processing of the warranty claim, the Customer will specify his contact details, his order number and the reference of the article concerned and will provide as much detail as possible about the problem encountered and, as far as possible, will join email a photograph of the product defect.
Any claims for an order will be impossible beyond 30 days from the invoice date.
INTELLECTUAL PROPERTY
All elements of the "Home 2 Filles" site are and remain the exclusive intellectual property of HOME 2 Filles.
No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site whether software, visual or sound.
Any simple or hypertext link is strictly prohibited without the written consent of HOME 2 Filles.
The HOME 2 Filles brand as well as all figurative or non-figurative brands and more generally all other brands, illustrations, images and logos appearing on the Goods, their accessories and their packaging, whether registered or not, are and will remain the exclusive property of HOME 2 Girls. Any total or partial reproduction, modification or use of these trademarks, illustrations, images and logos, for any reason and on any medium whatsoever, without the express prior consent of HOME 2 Filles, is strictly prohibited. The same applies to any combination or conjunction with any other brand, symbol, logotype and more generally any distinctive sign intended to form a composite logo. The same applies to all copyrights, designs, models and patents which are the property of HOME 2 Filles. In addition, all designs, visuals of which HOME 2 Filles is the author, that is to say, created by HOME 2 Filles internally, may only be used exclusively by HOME 2 Filles.
RESPONSIBILITY
The seller, in the online sales process, is bound only by an obligation of means; its liability cannot be engaged for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, service interruption, or other involuntary problems.
IT AND FREEDOMS
The Customer is informed that the data he provides on the Website is subject to various automated processing of personal data.
In application of law n°78-17 of January 6, 1978 relating to data processing, files and freedoms, it is recalled that the personal data which is collected from the Customer is necessary for the processing of his order. They can also be used for prospecting purposes. The purposes of each of the processing operations are described with regard to the processing operation concerned.
These data are intended for internal use by HOME 2 Filles. This personal data may also be transmitted to third parties, partners of HOME 2 Filles, unless the Customer has objected when collecting the data concerning him.
The Customer's personal data is kept for the time strictly necessary for the fulfillment of the purposes for each of the processing operations envisaged by HOME 2 Filles.
The Customer has a right of access, modification and opposition to the processing of data concerning him by contacting customer service by email at home2filles@outlook.com
SETTLEMENT OF DISPUTES AND APPLICABLE LAW
Sales concluded with HOME 2 Filles via the website www.home2filles51.wixsite.comare subject to French law.
For all disputes to which this contract may give rise, concerning its validity, interpretation, execution, termination, their consequences and their consequences will be submitted to the competent court in accordance with the rules of jurisdiction of common law.